Privacy Policy

This policy explains how Indonesia Snack Connect handles the information you share with us through this website.

Information we collect

When you submit an inquiry or quote request, we collect the details you provide: your name, company, business email, country or market, product interest, estimated volume, target market, and message. Buyer requests may also include packaging, private-label, price, certification and delivery preferences, plus any specification file you choose to upload. When you subscribe to our newsletter, we collect your business email address.

How we use it

We use inquiry details to respond to your request, understand your sourcing needs, and connect you with relevant supply partners where appropriate. We use newsletter addresses only to send selected market updates and sourcing guidance. We do not sell your information.

Sharing

Where your request requires it, we may share relevant inquiry details with verified manufacturing partners so they can prepare samples, pricing, or proposals. We share only what is needed for that purpose.

Security, cookies and technical data

Uploaded files are stored privately and are only accessible to authorised Indonesia Snack Connect staff. The site uses essential cookies for your session, language preference and form security, and processes your IP address to block spam and abuse. We do not use advertising or tracking cookies.

Retention

We keep inquiry records for as long as needed to handle your request and any resulting commercial relationship. You can unsubscribe from the newsletter at any time, after which we stop sending updates to that address.

Your requests and contact

To ask about, correct, or delete the information we hold about you, please contact our team through the inquiry form on this website.